The amount of revenue received on account of ticket booking through digital means during the Financial Year 2017-18 ( up to February 2018) is Rs. 27504.51 crore out of which the amount received on account of the digital transaction in reserved passenger segment is INR 26100.27 crore which is approximately 70 percent of total passenger earnings in reserved segment. The amount received on account of digital transaction in unreserved passenger segment is INR 1404.24 crore which is approximately 9 percent of total passenger earnings in the unreserved segment. The cashless transaction in case of freight traffic is above 99 percent.
Further, Indian Railways have undertaken following measures to promote digital transactions:
1. The facility of online booking of reserved tickets has been provided through Indian Railway Catering and Tourism Corporation (IRCTC) website. The payment for tickets booked through IRCTC website is made through various cashless modes such as net banking, through credit/debit cards, cash cards, and e-wallets. To incentivise payment through digital means, service charge on online booking of tickets was withdrawn for the tickets booked from 23rd November 2016. The facility has been extended up to 31st March 2018.
2. Indian Railways have tied up with State Bank of India to install 10,000 Point of Sale (POS) machines at various locations of Indian Railways i.e. Passenger Reservation System (PRS)/ Unreserved Ticketing System (UTS) ticket booking counters and Parcel/Goods locations.
3. Booking of tickets through mobile phone has also been introduced wherein payment can be made through credit/debit cards, net banking, e-wallets etc.
4. Service charge applicable on transactions against credit/debit cards for purchasing journey tickets at UTS/PRS counters has been withdrawn.
5. International credit/debit cards issued outside India are accepted for booking of e-tickets through IRCTC website.
6. Automatic Ticket Vending Machines (ATVMs) have been introduced to facilitate sale of unreserved tickets which have the provision of payment through smart cards.
7. 0.5 percent discount is given on purchase of season tickets through digital means with effect from 1st January 2017 up to 31st March 2018.
8. It has been decided to provide 5 percent discount on the total value of basic fare in PRS reserved counter ticket subject to maximum amount of discount of INR 50 on a ticket for payments made through Unified Payment Interface (UPI) including Bharat Interface for Money (BHIM) subject to value of ticket being INR 100 and more.
9. Electronic Payment system for collection of freight charges is already in place. All major customers are covered under this system and around 83% of total freight is being collected through it, besides, there is provision for collecting wagon registration fee under electronic registration of demand for wagons through IRCTC payment gateway.
Improvements in the system including digital transaction are a continuous process. Modifications in the ticket booking system and the payment receipt systems with regard to digitization are made in accordance with the advancements in the technologies for the benefit of the rail users.
(This is a reproduced press release from the government of India as it is. Devdiscourse bears no responsibility towards grammatical or factual errors that may have been presented in the report.)