Responding to complaints from Mohammad Anas Siddiqui and Tanvi Seth, who wrote about their ordeal on Twitter and tagged External Affairs Minister Sushma Swaraj yesterday, secretary, consular, passport and visa division, D M Mulay said he had asked for a report from the regional passport office in Lucknow and would take appropriate action.
Siddiqui and Seth had applied for their passports on June 19 and took an appointment for June 20 at a Passport Office in Lucknow.
Siddiqui said on Twitter that he and his wife were seeking "urgent action against this cruelty".
"@SushmaSwaraj hello ma'am I type this tweet with immense faith in justice and in you and ironically with a lot of anger/hurt and agony in my heart because of the way I was treated at the Lucknow passport office at Ratan Square by Mr. Vikas Mishra the reason because I married a Muslim and not changed my name ever," Seth tweeted.
She added that the officer had spoken to her very rudely and loud enough for others to hear while discussing her case.
"I have never felt so harassed ever before. The other workers at the office acknowledged his rude demeanour," Seth said.
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