Urban Company Q4 loss widens to Rs 161 cr

Home-based services provider Urban Company has posted widening of consolidated loss to Rs 161 crore for March quarter FY26 mainly on account of investment in new service InstaHelp. Revenue from operations of Urban Company grew by about 43 per cent to Rs 425.56 crore during the quarter from Rs 298.45 crore in March 2025 quarter.

Home-based services provider Urban Company has posted widening of consolidated loss to Rs 161 crore for March quarter FY26 mainly on account of investment in new service InstaHelp. The company had posted a loss of Rs 2.84 crore in the same period a year ago, as per a regulatory filing. ''InstaHelp, our high-frequency housekeeping service, is scaling quickly and remains our most aggressive investment. Q4 adjusted EBITDA loss was Rs 119 crore, reflecting two-sided subsidies to densify the network, supply onboarding, and marketing for new trials. Losses will stay elevated in coming quarters as we invest to cement leadership,'' Urban Company, Founder and CEO, Abhiraj Singh Bhal said. He said InstaHelp exited the fourth quarter with around 27 lakh orders with March alone crossing 11 lakh orders and net transaction value (NTV) of Rs 40 crore from near-zero at the start of FY26. ''We are targeting consolidated adjusted EBITDA breakeven by third quarter of FY28, and Rs 1,000 crore by FY31. InstaHelp can become a large, strategically important vertical, and we are deliberately investing ahead of the curve to capture that opportunity,'' Bhal said. The company has announced winding up of its Saudi Arabia arm but the process has been delayed due to ongoing West Asia conflict. ''We wish to inform that the process has been delayed beyond the originally anticipated timeline owing to prevailing geopolitical factors and related administrative complexities. The winding up/ dissolution process is expected to be completed within the next 5-6 months,'' the filing said. Revenue from operations of Urban Company grew by about 43 per cent to Rs 425.56 crore during the quarter from Rs 298.45 crore in March 2025 quarter. For the year ended March 31, 2026, Urban Company posted a loss of around Rs 235 crore compared to a profit of Rs 239.76 crore a year ago. Revenue from operations grew by about 36 per cent to Rs 1,555.54 crore. ''FY26 was a pivotal year for Urban Company. NTV (Excluding KSA) grew 33 per cent year-on-year; net revenue (excluding Saudi Arabia) grew 41 per cent. Both metrics accelerated for the second consecutive year. In the 4th quarter alone, consolidated NTV grew by 42 per cent YoY, highest over the last 15 quarters. Adjusted EBITDA (excluding InstaHelp) grew nearly ninefold, from Rs 12 crore to Rs 106 crore,'' Bhal said.