TCS Transforms NHS Supply Chain with AI and Cloud Solutions

Tata Consultancy Services (TCS) has been selected by NHS Supply Chain to overhaul its IT systems over five years. Through AI and cloud technology, TCS aims to modernize NHS's core operations, replacing legacy systems with advanced solutions to enhance operational efficiency and customer experience.

Tata Consultancy Services (TCS) has secured a significant contract with the NHS Supply Chain, announcing it will oversee application development, support, and maintenance for core business systems and cloud infrastructure over the next five years.

In a regulatory filing, TCS revealed plans to deploy cutting-edge cloud and AI-enabled solutions aimed at revamping NHS Supply Chain's IT systems, aiming for boosted operational efficiency. By phasing out legacy systems, TCS intends to introduce a modern supply chain and enterprise resource planning solution that promises faster market response, increased scalability, and improved customer experience.

Moreover, this transformation will evolve NHS Supply Chain's operational model to a product and platform-based IT system, thereby enhancing strategic operations. Executive Director Matthew Wynn emphasized the shift's potential to bolster resilience, improve user experience, and adapt rapidly to evolving business demands, with a goal of generating over £1 billion in recurrent value by 2030.

(With inputs from agencies.)