WNS Partners with Pacific International Lines to Propel Digital Shipping Transformation

WNS (Holdings) Limited has announced a multi-year strategic relationship with Pacific International Lines (PIL), a global container shipping company. The partnership aims to enhance PIL's digital transformation by leveraging WNS’ shipping process automation platform, Malkom.ai, to optimize costs, improve efficiencies, and streamline operations.

WNS (Holdings) Limited (NYSE: WNS), a premier digital-led Business Process Management (BPM) provider, has unveiled a strategic partnership with Pacific International Lines (PIL), one of the leading global container shipping firms. The collaboration, encapsulated in a multi-year contract, is set to expedite PIL's digital transformation utilizing WNS’ Malkom.ai, an advanced shipping process automation platform.

The partnership is expected to optimize operational costs, improve process efficiencies, and streamline shipping functions across PIL's extensive agency network. Keshav R. Murugesh, Group CEO of WNS, lauded the collaboration, noting its potential to drive transformational growth by addressing evolving market demands.

Lionel Chatelet, CCO of PIL, emphasized the company's commitment to digital and AI solutions, indicating that the strategic relationship with WNS is pivotal for achieving key business goals and maintaining operational efficiency.