iSON Xperiences and Aistra Partner to Revolutionize AI-Driven Customer Experience

With operations spanning 22 countries, iSON Xperiences will integrate Aistra's AI Agents, MicroApps, and intelligent automation solutions to accelerate digital transformation for its global clientele.

iSON Xperiences, a global leader in AI-driven customer experience (CX) solutions, has announced a strategic partnership with Aistra, a pioneering AI adoption company. This alliance is set to transform digital interactions and operational efficiencies across multiple industries, leveraging advanced automation, AI-driven analytics, and process acceleration technologies. With operations spanning 22 countries, iSON Xperiences will integrate Aistra's AI Agents, MicroApps, and intelligent automation solutions to accelerate digital transformation for its global clientele.

Key Objectives of the Partnership

• AI-Driven Customer Engagement – Deploying AI-powered automation to enhance customer interactions, ensuring seamless and personalized experiences.
• Predictive Analytics for Smarter Decisions – Utilizing advanced data analytics to drive insights and optimize business strategies.
• Industry-Specific AI Integration – Enabling sector-focused digital solutions in Telecom, BFSI, Fintech, Retail, E-commerce, Travel, Consumer Services, and Energy.
• Enhanced Operational Efficiency – Reducing service friction and streamlining processes through AI-led process automation and digital intelligence.

Industry Leaders on the Partnership

“At iSON Xperiences, we are committed to redefining customer experience through innovation. Partnering with Aistra allows us to accelerate AI adoption and unlock new value for businesses by enhancing customer interactions and operational efficiency,” said Vitul Kwatra, CEO of iSON Xperiences.

With deep expertise in AI, automation, and digital intelligence, Aistra will collaborate with iSON Xperiences to develop AI-driven solutions that elevate customer engagement, drive business growth, and enhance digital maturity to ensure long-term competitiveness.

“This partnership represents a significant step forward in AI-led CX transformation,” said Eric Selvadurai, Co-Founder and Managing Partner at Aistra. “By combining our AI capabilities with iSON’s extensive client base and industry expertise, we are setting new benchmarks for AI-driven and data-powered customer experiences.”

The Future of AI in Customer Experience

Through this collaboration, iSON Xperiences and Aistra are poised to redefine AI-led digital transformation. By leveraging intelligent automation, machine learning, and advanced AI capabilities, the two companies aim to drive exceptional customer experiences and operational excellence across industries.

Stay tuned as iSON Xperiences and Aistra continue to innovate and push the boundaries of AI-powered customer engagement.