Fusion CX Expands in Philippines with New Facilities

Fusion CX has expanded its operations in the Philippines by launching two new facilities in Manila and Legazpi City, with an investment of USD 4.5-5 million. The expansion highlights the company's commitment to the region as it seeks to enhance client delivery through tech-driven solutions.

Fusion CX, a prominent provider of customer experience services, unveiled an ambitious expansion in the Philippines with the inauguration of two new sites in Manila and Legazpi City, housing over 1,000 delivery seats.

The Kolkata-based company invested between USD 4.5 to 5 million in the establishment of these centers, marking a significant commitment to the region.

As part of its long-term strategy, Fusion CX, which recently submitted a Draft Red Herring Prospectus (DRHP) with SEBI intending to raise Rs 1,000 crore through an IPO, has amplified its delivery capabilities significantly with these new facilities, further solidifying its operational presence.