IRCTC's Online Booking: Convenience at a Cost

Railway Minister Ashwini Vaishnaw addresses the IRCTC's nominal convenience fee on online ticket bookings, emphasizing it covers maintenance costs. MP Sanjay Singh questions charges on digital payments amid a push for a cashless economy. Vaishnaw asserts the online system improves passenger convenience, with 87% of tickets now booked online.

Railway Minister Ashwini Vaishnaw defended IRCTC's practice of levying a nominal convenience fee on digital booking transactions, stating it's crucial for maintaining and enhancing India's pivotal online ticketing infrastructure.

His remarks followed MP Sanjay Singh's inquiry into the rationale behind these charges, especially amid the government's push for a cashless economy.

Vaishnaw highlighted the efficiency of the IRCTC's system, noting its significant role in modern railway transportation with 87% of tickets reserved online.

(With inputs from agencies.)