Left Menu
Development News Edition

Odisha Police issues SOP for dealing with visitors at police station

The guidelines, issued by Director General of Police (DGP) Abhay, emphasised on the need to shift the reception desks at the police stations from the main building to some isolated place on the campus and strengthen phone-based grievance system in order to curtail the number of visitors in view of the pandemic. With many police personnel in several districts, mainly in Ganjam, getting infected with coronavirus, the SOP has been circulated to the heads of all police establishments across the state asking them to take precautionary steps to keep the virus at bay.

PTI | Bhubaneswar | Updated: 28-07-2020 16:21 IST | Created: 28-07-2020 16:21 IST
Odisha Police issues SOP for dealing with visitors at police station

Odisha police has issued a standard operating procedure (SOP) listing safeguards to be adopted at police stations while dealing with visitors during the COVID-19 pandemic. The guidelines, issued by Director General of Police (DGP) Abhay, emphasised on the need to shift the reception desks at the police stations from the main building to some isolated place on the campus and strengthen phone-based grievance system in order to curtail the number of visitors in view of the pandemic.

With many police personnel in several districts, mainly in Ganjam, getting infected with coronavirus, the SOP has been circulated to the heads of all police establishments across the state asking them to take precautionary steps to keep the virus at bay. Describing police stations and outposts as fundamental to the functioning of the district, the DGP said citizens visit the police stations for normal and emergency cases and adequate precautions should be taken in view of the virus outbreak.

As per the SOP, the reception desk area should be shifted from the main police station building to an isolated place on the campus where the complainants can be allowed to visit. In case the police station does not have any other structure away from the main building, they should build a makeshift tent away from the main building for the functioning of a temporary reception desk, it said.

While a transparent glass or plastic screen should be erected between visitors and reception personnel, a two-way intercom or some other alternative communication system should be provided to the temporary reception desk from the main building. The reception area should be properly and regularly disinfected, while hand sanitizers should be provided to visitors, who are required to wear masks. Those manning the reception desks should clean and sanitize themselves immediately after the end of their shifts, it said.

Emphasising on maximum use of telephone-based grievance redressal mechanism in view of the COVID-19 pandemic, the police chief has asked the district police offices or the SP offices and police range offices to popularise their telephone numbers among complainants and discourage people to visit their offices to avoid possible infection by the virus. Complaint boxes have been installed outside SP offices, police range offices and police stations to receive complaints from people. People can drop their letters or applications in these boxes, while important phone numbers should be prominently displayed at the main gates and other platforms.

SPs have also been asked to take steps to redress grievances of people on social media platforms like WhatsApp, Facebook and Twitter..


TRENDING

OPINION / BLOG / INTERVIEW

Post-COVID-19 Nigeria needs a robust Health Management Information System to handle high disease burden

Nigeria is among a few countries that conceptualised a health management information system HMIS in the early 90s but implementation has been a challenge till date. Besides COVID-19, the country has a huge burden of communicable and non-com...

Morocco COVID-19 response: A fragile health system and the deteriorating situation

Learning from its European neighbors, Morocco imposed drastic measures from the initial stages of the COVID-19 outbreak to try to contain its spread. The strategy worked for a few months but the cases have surged after mid-June. In this sit...

COVID-19: Argentina’s health system inefficiencies exaggerate flaws of health information system

You can recover from a drop in the GDP, but you cant recover from death, was the straightforward mindset of Argentinas President Alberto Fernndez and defined the countrys response to COVID-19. The South American nation imposed a strict...

Rwanda’s COVID-19 response commendable but health information system needs improvement

Rwanda is consistently working to improve its health information system from many years. However, it is primarily dependent on the collection and reporting of health data on a monthly basis. Besides, evaluation studies on Rwandas HIS publis...

Videos

Latest News

China's ByteDance says TikTok will be its subsidiary under deal with Trump

Chinas ByteDance said on Monday that TikToks global business will become its subsidiary, even as Oracle Corp and Walmart Inc said over the weekend that they and U.S. investors would own the majority of the video app following a deal with U....

Berrios, Kepler lead Twins past Cubs

Jose Berrios pitched six scoreless innings, Max Kepler went 3 for 5 with a double, a homer and three RBIs, and the Minnesota Twins rolled to a 4-0 win over the host Chicago Cubs on Sunday night. Minnesota 33-22 won the finale of the three-g...

Goff, Higbee team up as Rams defeat Eagles

Tyler Higbee caught three touchdown passes from Jared Goff, and the Los Angeles Rams recovered after nearly coughing up a three-score lead to beat the host Philadelphia Eagles 37-19 on Sunday. Los Angeles 2-0 jumped out to a 21-3 lead early...

Thai protesters’ plaque challenging monarchy removed from near palace

A plaque placed by Thai pro-democracy protesters near the Grand Palace in Bangkok that declared that Thailand belongs to the people and not the king has been removed, as police warned on Monday they may charge those behind the symbolic gest...

Give Feedback