EXL Navigates Global Market with Steady Focus on Service Sectors

Exlservice Holdings, a Nasdaq-listed data and AI firm, reports minimal impact from global trade and tariffs on its business operations. CEO Rohit Kapoor states that outsourcing remains a strategic advantage for companies in insurance, banking, and healthcare sectors, which are not heavily affected by trade issues.


Devdiscourse News Desk | New Delhi | Updated: 19-01-2026 18:12 IST | Created: 19-01-2026 18:12 IST
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Rohit Kapoor, CEO of Nasdaq-listed data and AI company Exlservice Holdings, asserts that global trade and tariff fluctuations are not significantly affecting the firm's business. Kapoor emphasizes the enduring appeal of outsourcing for competitive advantage, particularly among their prominent clients in insurance, banking, and healthcare sectors.

Despite industry-wide concerns about tariffs, EXL's services remain largely shielded, with Kapoor explaining that impacts are secondary. The firm's key sectors, constituting 80% of its revenue, see little direct influence from trade swings, maintaining business momentum.

Addressing fears related to the HIRE Act and H-1B visa issues, Kapoor notes the absence of decision-making slowdowns among clients, highlighting that outsourcing continues to deliver competitive advantages without disruption.

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