Working expeditiously to further streamline end-user experience: Infosys on new IT portal

In a press release, the IT major said that the IT portal is facilitating over 2.5 lakh returns filing on a daily basis and ITR 1, 2, 3, 4, 5, and 7 are now available for filing. Recognizing the ongoing challenges, the company has also engaged with more than 1200 taxpayers directly to better understand their concerns.

Sharing the updates on the progress it is making on the new Income Tax E-Filing Portal, Infosys on Thursday said that more than 3 crore taxpayers have logged into the portal and successfully completed various transactions and the company is working expeditiously to further streamline the end-user experience.

In a press release, the IT major said that the IT portal is facilitating over 2.5 lakh returns filing on a daily basis and ITR 1, 2, 3, 4, 5, and 7 are now available for filing. Recognizing the ongoing challenges, the company has also engaged with more than 1200 taxpayers directly to better understand their concerns.

"Infosys remains committed to making rapid progress and has currently dedicated more than 750 resources to this project to complete significant portions of work, in collaboration with officials from the Income Tax Department. Infosys takes pride in partnering with the Government of India and continues to work closely with various departments to accelerate the digital evolution of the country's technology capabilities," Infosys said.

The company also shared the following details:

• On average, more than 15 lakh unique taxpayers have logged into the portal, daily in September 2021.
• Over 85 percent of taxpayers who have filed their returns have also completed their e-verification, largely through Aadhaar OTP authentication.
• Several critical statutory forms like 15G, 15H, EQ1, 10A, 10E, 10IE, DTVSV, 15CA, 15CB, 35 as well as TDS Returns are being filed in large numbers.
• More than 11.5 lakh statutory forms and over 8 lakh TDS returns have already been filed.
• Taxpayer services such as e-proceedings, response to notices and demands, e-PAN services, DSC registrations, and functionality for legal heir, have also been enabled.
• Over 16.6 lakh e-PANs have been allocated. 4.3 lakh DSC registrations and over 3.44 lakh e-proceeding responses to notices have also been completed.