Global Cyber Outage Disrupts Copa Airlines Operations

Copa Airlines faced significant operational disruptions due to a global cyber outage affecting their reservation system. Passengers are advised to arrive four hours early due to extended check-in times. The cyber incident has impacted services at Tocumen International Airport but has not severely affected Panama's public institutions.


Devdiscourse News Desk | Updated: 19-07-2024 19:11 IST | Created: 19-07-2024 19:11 IST
Global Cyber Outage Disrupts Copa Airlines Operations
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Copa Airlines announced on Friday that its operations were disrupted by a global cyber outage that affected its reservation system. Passengers have been advised to arrive at least four hours before departure due to prolonged check-in times, the airline stated on social media.

According to a statement from the Civil Aeronautics Authority of Panama, the crash of Copa Airlines' computer systems has complicated the check-in process at Tocumen International Airport. However, Panama's National Authority for Government Innovation noted that public institutions have not reported any major issues stemming from this incident.

This broader cyber outage, linked to a software update, has caused widespread issues globally on Friday, grounding flights, disrupting broadcasts, and affecting essential services in various sectors, including banking and healthcare.

(With inputs from agencies.)

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