Akasa Air Probes Expired Food Complaint on Gorakhpur-Bengaluru Flight

An Akasa Air passenger has alleged that expired food was served on a Gorakhpur-Bengaluru flight. The airline has acknowledged the issue, stating that refreshments did not meet quality standards, and is conducting a detailed investigation. The airline has expressed regret and assured measures to prevent such incidents.

An Akasa Air passenger has complained that the airline allegedly served expired food packets to passengers onboard a Gorakhpur-Bengaluru flight on Saturday. Following the complaint, the airline announced a detailed probe into the incident.

After the passenger raised the grievance on social media, Akasa Air admitted that a few passengers were ''inadvertently served refreshments that did not meet our quality standards'' and expressed regret over the incident.

In a statement on Sunday, the airline said it fully acknowledges the concern raised by the passenger, who was on flight QP 1883 from Gorakhpur to Bengaluru, regarding the pre-packaged refreshments served.

''Upon preliminary investigation, it was found that a few passengers were inadvertently served refreshments that did not meet our quality standards. We are in touch with the passenger concerned and are undertaking a detailed investigation with a view to ensuring that such incidents do not occur in the future,'' the airline added, regretting the inconvenience caused to the passengers.

(With inputs from agencies.)