HERC's Ongoing Efforts to Safeguard Consumer Rights in Haryana's Electricity Sector

The Haryana Electricity Regulatory Commission is continuously amending norms to protect consumer rights in the electricity sector. It has fortified Consumer Grievance Redressal Forums and is responsible for ensuring quality power through UHBVN and DHBVN for over 8.19 million consumers. HERC recently marked its 27th Foundation Day.

The chairman of the Haryana Electricity Regulatory Commission (HERC), Nand Lal Sharma, announced that regulatory amendments are underway to enhance consumer protections in the electricity sector.

Over the past 27 years, HERC has evolved its regulatory framework to effectively safeguard consumer interests, strengthening the Consumer Grievance Redressal Forums (CGRFs) across the state.

Ensuring a consistent and quality power supply in Haryana is managed by UHBVN and DHBVN, catering to over 8.19 million consumers through an extensive network of operation circles. HERC recently celebrated its 27th Foundation Day on August 16.