Inquiry into IndiGo Crisis Promises Reforms as Government Takes Action

The government awaits the inquiry report on IndiGo's operational crisis to ensure flight disruptions don't recur, says Civil Aviation Secretary Samir Kumar Sinha. A detailed inquiry is expected within 15 days. Fare caps are in place, and operational issues linked to crew rostering were identified, with safety remaining uncompromised.

In the wake of a recent operational crisis affecting IndiGo Airlines, Civil Aviation Secretary Samir Kumar Sinha has assured that the government is keenly awaiting the results of a comprehensive inquiry. Conducted over 15 days, this inquiry aims to uncover the root causes of the widespread flight disruptions that have unsettled passengers nationwide.

With a primary focus on averting similar occurrences, Sinha emphasized the government's dedication to determining precise reasons and implementing corrective steps. He further noted that IndiGo's operations are almost back to normal, with over 1,800 flights in service today, and assured passengers that baggage issues are nearly resolved.

Meanwhile, Civil Aviation Minister Ram Mohan Naidu Kinjarapu clarified that the flight disruptions were due to internal crew rostering issues, not technical faults. He reaffirmed the importance of safety and stringent regulations in safeguarding passenger interests. Fare caps are enforced, protecting consumers during operational challenges.

(With inputs from agencies.)