FedEx says it never requests personal information through phone calls, emails for shipped goods

FedEx says it never requests personal information through phone calls, emails for shipped goods

International Courier giant FedEx on Wednesday said it never requests personal information through unsolicited phone calls, mails or email for its shipped goods.

The company's statement came after a 29-year-old woman lawyer from Bengaluru recently lodged a police complaint stating that she was 'digitally arrested' for two days from April 3 to April 5 after she received a call by a person who posed as FedEx executive.

''FedEx does not request personal information through unsolicited phone calls, mail, or email for goods being shipped or held, unless requested or initiated by customers,'' it said in a statement.

''If any individual receives any suspicious phone calls or messages, they are advised not to provide their personal information. Instead, they should immediately contact the local law enforcement authorities within the vicinity or report to the cybercrime department of the Government of India,'' the courier company said.

Digital arrest is where the fraudsters, who pose as security officials, constantly keep a vigil on their victim online. They confine them to a room and force them to keep the mobile or computer camera on to monitor their activities, police sources said.

Sometimes, the mobile and computer are also under the control of the fraudsters during the 'confinement'.

The executive told the victim that the parcel contained five passports, three credit cards and 140 synthetic narcotics (MDMA) sent from Mumbai to Thailand in her name.

The online fraudsters not only swindled her Rs 14.57 lakh but also made her pose nude before camera on the pretext of conducting narcotic tests. Later, they threatened to make her videos public if she did not pay them Rs 10 lakh.

(This story has not been edited by Devdiscourse staff and is auto-generated from a syndicated feed.)