Cabinet abolishes institutions of tax ombudsmen
The institution of Income Tax Ombudsman was created in 2003 to deal with grievances of public related to settlement of complaints relating to income tax. However, it failed to achieve its objectives. "It was observed that institution of new complaints have in turn fallen to single digits. Also, tax payers started preferring alternate methods of grievance redressal like CPGRAMS (Centralized Public Grievance Redress and Monitoring System), Aaykar Seva Kendras etc," the government said.
"Further, it was also decided in 2011 to close vacant offices of Indirect Tax Ombudsman," it added.
(This story has not been edited by Devdiscourse staff and is auto-generated from a syndicated feed.)
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