Infor comes up with AI digital assistant to make work productive and enjoyable

Global enterprise software company Infor on Wednesday announced the general availability of its Artificial Intelligence (AI)-powered Coleman digital assistant that can help make work more enjoyable and productive.

The product is designed to help maximize human work potential by enabling natural language extensibility and accessibility of Infor CloudSuite, the company said.

"With the ability to quickly source data, automate repetitive processes, and help optimize workflows, Coleman can improve the work experience and help make workers more productive. This can result in significant savings for organizations," Rick Rider, Infor Coleman Product Director, said in a statement.

The company plans to integrate the assistant with Amazon Alexa for Business -- which provides tools to manage Alexa devices, enroll users, and configure skills with added security across those devices -- by the end of 2018.

The Infor Coleman digital assistant provides a conversational interface to the Infor OS platform, the underlying foundation of Infor CloudSuite, the company said.

It offers custom skill building, a voice user experience (UX) and navigation, and natural language processing (NLP) extensibility.

As a digital assistant, Coleman uses a conversational user experience and natural language processing to chat, hear, talk, and in the future, it could analyze images to help people work more efficiently.

At its annual Inforum customer conference, the company also introduced its Infor Coleman AI platform for embedded Machine Learning models which is expected to be available in 2019.