Airline Operations Disrupted by Microsoft Outage: Manual Check-ins Enforced

Airport and airline operations across multiple carriers, including IndiGo, SpiceJet, and Akasa, faced significant disruptions due to a Microsoft outage. This outage forced airlines to switch to manual check-in and boarding processes, causing delays and advising passengers to arrive early. Efforts are underway to restore normalcy.

Airport and airline operations faced significant disruptions on Friday due to a Microsoft outage, with airlines issuing advisories to passengers.

IndiGo, SpiceJet, and Akasa experienced disruptions in their online check-in and boarding processes, forcing a switch to manual modes.

''Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time, booking, check-in, access to your boarding pass, and some flights may be impacted,'' IndiGo said in an update on X.

The airline stated that all hands are on deck to restore stability and normalcy, with the digital team coordinating closely with Microsoft Azure to swiftly resolve the issues.

Budget carrier Akasa noted the outage had impacted online services, compelling the airline to adopt manual check-in and boarding processes. Akasa advised passengers with immediate travel plans to arrive early as a precautionary measure.

SpiceJet also reported technical challenges affecting its online services, necessitating manual check-in and boarding at airports.