Organisational, individual capacity to change may reduce burnout of health care workforce

New research found that health care professionals with a greater personal ability to respond to change experienced lower rates of burnout when their work environments offered strong communication, teamwork, and leadership support.

ANI | Washington DC | Updated: 23-01-2021 22:47 IST | Created: 23-01-2021 22:47 IST
Organisational, individual capacity to change may reduce burnout of health care workforce
Representative image . Image Credit: ANI

New research found that health care professionals with a greater personal ability to respond to change experienced lower rates of burnout when their work environments offered strong communication, teamwork, and leadership support. This is one of the first studies to look at both individual responses to change and organisational capacity for change and how these factors affect burnout among health care professionals. Understanding the causes of burnout and factors that can protect against it can help improve the quality of life for the health care workforce and quality of care for patients.

Dr Debora Goldberg led the study published in the Journal of General Internal Medicine. Goldberg is an expert in primary care practice transformation, patient experience, and care for the underserved, with her current and upcoming research, focused on workplace health and wellbeing. "We know that health care work environments and job demands have a profound effect on the health and well-being of those delivering care, and they may even influence the quality of health care received by patients," explains Goldberg.

"Especially as our health care professionals and systems are being pushed to the limit in response to the COVID-19 pandemic, it is imperative that we are more aware of the influences of the work environment and job demands on health care professionals' health and well-being." Goldberg and colleagues surveyed 1,279 individuals in 154 primary care practices in Virginia. They measured the practices' capacity for change, individuals' change readiness, hours worked per week, and burnout.

Participants were part of the Agency for Healthcare Research and Quality Heart of Virginia Healthcare (HVH) collaborative, which supported these practices with transformation and implementation of evidence-based cardiovascular care as they made major changes in operations and employee roles. Burnout was measured with a single question on whether the health care professionals were experiencing burnout, a measure previously validated and used in workplace studies. Individual change readiness was measured with the Change Diagnostic Index(CDI), which was developed by Dr Victoria Grady in Mason's School of Business.

Typically, the CDI is used in organizations that are planning for large change initiatives, and this is the first time it has been applied in primary care. The CDI measures individual attitudes toward organizational change in the areas of anxiety, frustration, delayed development, rejection of the environment, refusal to participate, withdrawal, and overall attitude. These individual attitudes can be indicators of larger organizational issues with morale, productivity, motivation, conflict, absenteeism, turnover, and overall organisational issues. The capacity of practices to change was measured by the practice adaptive reserve (PAR) instrument, which asks about an organization's communication, teamwork, relationship trust, leadership, work environment, adoption of innovations, and learning systems.

Consistent with their earlier work, the researchers found that providers were more likely to report burnout (25.5%) than other professionals (19.9% of clinical support staff, 17.5% of administrative staff). Among all types of health care professionals (providers, clinical support staff, and administrative staff), both practice and individual factors were related to levels of burnout. Lower levels of burnout were reported among those who had higher scores for individual response to change as well as practices that had a higher organisational capacity for change.

As the change capacity of the practice increased, burnout in healthcare professionals decreased. As health care professionals had more positive responses to change, burnout decreased. Higher levels of burnout were reported among those who worked more hours per week, were part of a larger practice (more than 10 clinicians) or were part of a single-speciality practice.

"We found that the capacity of the practice to change influenced the relationship between individual response to change and burnout," added Goldberg. "Therefore, we recommend that physician practices and health care systems implement initiatives to reduce burnout by creating positive work environments through interprofessional teamwork, employee engagement, and enhanced communication." (ANI)

(This story has not been edited by Devdiscourse staff and is auto-generated from a syndicated feed.)


TRENDING

OPINION / BLOG / INTERVIEW

Addressing conflict-related sexual violence at long last

... ...

Why unequal access to coronavirus vaccines is a threat to us all

... ...

India’s love affair with fossil fuels: the path to sustainable development?

... ...

Videos

Latest News

Students, teachers of J-K's Poonch relieved by India-Pak ceasefire agreement

Students and teachers of the Faqirdara school in Jammu and Kashmirs border district of Poonch no longer have to live in constant fear for their lives thanks to the recent cease-fire agreement between India and Pakistan. A teacher of the Faq...

Unacademy's New Film Draws Inspiration from the Life of Master Blaster Sachin Tendulkar

Bengaluru, Karnataka, India Business Wire India Unacademy has released a new film titled The Greatest Lesson, to mark its association with cricket legend Sachin Tendulkar and celebrate the relentless human spirit in its pursuit of excellen...

US STOCKS-Wall Street ends lower as Apple and Tesla retreat

Wall Street ended lower on Tuesday, pulled down by Appleand Tesla, while materials stocks climbed as investors waited for the U.S. Congress to approve another stimulus package.Following strong gains in the prior session, technology shares d...

Newly-uncovered evidence reveals schemes to uproot minorities in China's Xinjiang

Amid the growing international criticism of human rights abuses in China, newly-uncovered evidence revealed state-run schemes to forcibly uproot, assimilate and reduce the population density of ethnic and religious minorities in the Xinjian...

Give Feedback