Kapture CX: Revolutionizing Enterprise Customer Experience with AI

Kapture CX, a provider of AI-driven enterprise-customer experience platforms, announces 80% year-over-year growth and plans to scale 2.5× in 12 months. Offering AI-first operations that handle millions of interactions, Kapture CX provides secure, private-cloud deployments for banks and retailers, ensuring compliance and data control.

Kapture CX, an AI-driven enterprise-customer experience platform, has reported an impressive 80% year-over-year growth along with sustained profitability, positioning itself for 2.5× scale growth in the next year.

The company tackles the expanding customer volume and compliance pressures facing large enterprises by shifting from staff-heavy contact centers to AI-first operations. This approach allows autonomous resolutions without the need for increased human agents.

With secure, private-cloud deployment options, Kapture CX offers solutions that maintain enterprise control over data and compliance. The company's robust growth trajectory is backed by partnerships with leading banks, retailers, and consulting firms, enhancing its market trust and transformation capabilities.