Movate and Krisp Revolutionize Global CX with AI-Powered Voice Operations

Movate partners with Krisp to integrate AI Accent Conversion and Voice Translation, enhancing global CX operations. This collaboration streamlines customer interaction, fostering diversity and expanding talent pools, while maintaining service quality and efficiency. Together, they redefine the voice-based customer experience for enterprises worldwide.

Movate, a leader in digital technology and customer experience services, has announced a strategic partnership with Krisp, a real-time Voice AI provider. This collaboration integrates Movate's global CX delivery expertise with Krisp's AI Accent Conversion technology, empowering enterprises to scale voice operations sustainably and efficiently.

The partnership enhances MovateAI CX platform capabilities, incorporating Krisp's voice translation and noise cancellation into agent workflows. By optimizing voice interactions, companies can expand talent pools, improve agent performance, and diversify their geographic footprint without compromising service quality.

A notable success story includes a global retailer transitioning its voice operations from the Philippines to India, achieving quicker agent proficiency and lowered costs while maintaining high customer satisfaction. The Movate-Krisp partnership marks a pivotal shift in reimagining customer experience by utilizing AI-driven voice solutions.