Kolkata Metro Introduces 'No Booking Counter Stations' in Pilot Project

Kolkata Metro has launched a pilot project featuring 'No Booking Counter Stations' on the Purple and Orange Lines. Three stations were chosen for low passenger counts, requiring the use of Automatic Smart Card Recharge Machines (ASCRMs) for tickets. The project will be reviewed after six months.

Kolkata Metro has embarked on a novel initiative to introduce 'No Booking Counter Stations' on the Joka-Majerhat (Purple Line) and New Garia-Ruby More (Orange Line) corridors. The pilot project's initial phase covers three stations: Taratala and Sakherbazar on the Purple Line, and Kavi Sukanta on the Orange Line, selected due to their lower passenger numbers.

Instead of traditional booking counters, these stations will deploy Automatic Smart Card Recharge Machines (ASCRMs) for issuing tokens, smart cards, and paper QR code-based tickets. Passengers can also recharge existing smart cards and use UPI payment systems.

With Taratala serving around 70 passengers daily, Kavi Sukanta seeing about 220, and Sakherbazar catering to 55, Metro authorities are keenly monitoring passenger response and feedback. A comprehensive review will be conducted after six months to determine the project's effectiveness and future expansion.

(With inputs from agencies.)