EasyJet flies with 'backless' seats; worsens controversy with this reply on Twitter

British low-cost airline EasyJet recently sparked a controversy by asking a person to Twitter to delete an image, purportedly of one of their planes, showing "backless" seats. While traveling in low-cost airlines people are willing to give up some luxuries but back support of seats is rarely one of them.

One Matthew Harris tweeted the image and also mocked Ryanair in the tweet while also tagging International Air Transport Association (IATA) to ask how this can be allowed.

#easyjet beats @Ryanair to have backless seats. @IATA @EASA this is flight 2021 Luton to Geneva. How can this be allowed. @GeneveAeroport @easyJet_press @easyJet pic.twitter.com/EthMoWRR8P

— Matthew Harris (@mattiasharris) August 6, 2019

Kudos to EasyJet for a quick reply to Matthew Harris but this is not what people were expecting.

Hi Matthew, thanks for bringing this to our attention, before we can investigate this could I ask you to remove the photograph & then DM us more info regarding this, so we can best assist you. Ross https://t.co/Qq2zhBAizh

— easyJet (@easyJet) August 6, 2019

To this, Matthew denied to delete the photo and instead added more details about the flight. EasyJet is now trending on Twitter as people take out anger over the incident while some are taking a humourous stand on the matter.

Hey @easyJet is this the photo you want to delete from the internet 😂😂 #easyjet #wtf pic.twitter.com/h8TgQz5njj

— Mark Fearon (@MarkFearon6) August 6, 2019

Today somethin mysterious accounted. We got coffee, we got milk, we got cups but We got no proper seats! #preciouslittle #easyjet pic.twitter.com/KeGEPJeEgG

— Anxiety_Sugar (@Anxiety_Sugarr) August 6, 2019

Even a major online fashion retailer ASOS took a dig at EasyJet.

Hey @easyJet we love your funky new backless seats... possible uniform upgrade to compliment? 😉 #EasyJet #BacklessBoarding pic.twitter.com/CGta2PBK4D

— ASOS (@ASOS) August 6, 2019

EasyJet, however, in a statement to Indy100 said that the seats were due for repair and "no passengers were permitted" to sit in those seats. The statement added that the woman sitting on the seat in the video was only asked to wait until the flight was fully boarded and then switched to a different seat.