SpiceJet Restores Full Operations After Global Microsoft Cloud Outage

SpiceJet announced that they have fully resolved a technical outage and restored normal operations. Despite global disruptions, including flight cancellations due to a Microsoft cloud services issue, SpiceJet managed to operate all scheduled flights without any cancellations, ensuring passenger convenience.

SpiceJet Restores Full Operations After Global Microsoft Cloud Outage
Representative Image. . Image Credit: ANI
  • Country:
  • India

SpiceJet Airline announced on Friday that they have fully resolved a technical outage, and their systems are now back to normal operations. Ajay Singh, Chairman and Managing Director of SpiceJet, said, 'Our team worked tirelessly to ensure minimal disruption to our passengers' travel plans, and we are proud to have successfully operated all our scheduled flights today.'

'We appreciate the understanding and cooperation of our passengers and stakeholders during this time. The technical outage has been fully resolved, and all our systems are back to normal operations,' he added. Despite the global technical outage, SpiceJet remained committed to passenger convenience, operating all scheduled flights as planned today.

Not a single flight cancellation resulted from the technical outage, according to the statement. Flight operations, banking services, financial services, and hospitals were disrupted due to an outage in Microsoft's cloud services earlier in the day. In India, flight operations were among the most affected, with cancellations or rescheduling causing inconvenience to millions of flyers. Passengers shared their experiences on social media, posting images of handwritten boarding passes issued due to the disruption. The central government stated it was in touch with Microsoft regarding the global outage.

Union Minister of Civil Aviation Rammohan Naidu assured travelers that the ministry and the Airports Authority of India (AAI) were managing the situation with manual methods to minimize disruptions. The Reserve Bank of India reported that only 10 banks and NBFCs experienced minor disruptions, which have 'either been resolved or are being resolved.'

CrowdStrike, the security firm linked to the software update that caused the outage, said the issue has been isolated and a fix deployed. George Kurtz, President and CEO of CrowdStrike, reassured that the problem was 'not a security incident or cyberattack.'

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