IndiGo Airways Rebounds After Major Operational Setback

IndiGo Airlines has resumed normal operations after a week of widespread cancellations and delays. CEO Pieter Elbers issued an apology to affected passengers, highlighting efforts to restore operations and issue refunds. The airline has since increased its flights and is back to servicing all 138 destinations in its network.

IndiGo Airlines has successfully resumed regular operations following a tumultuous period marked by widespread flight cancellations and delays, which affected passengers across India. Chief Executive Officer Pieter Elbers publicly apologized to passengers and reassured them that the airline is now functioning at full capacity.

Elbers acknowledged the disruption caused by the operational breakdown, emphasizing that IndiGo is committed to mitigating the impact on its customers. The airline has been actively issuing full refunds and ensuring baggage is returned swiftly to passengers.

In a positive development, IndiGo has ramped up its number of flights from 700 to over 1800, effectively covering its entire network of 138 destinations. Despite facing regulatory scrutiny from the Directorate General of Civil Aviation, the airline remains in full cooperation with authorities to prevent future disruptions.

(With inputs from agencies.)