"This is primarily due to illegal connections leading to overloading, which results in failure of transformers and mini-substations. This is exacerbated by meter tampering, electricity theft and vandalism of infrastructure," said the power utility.
"Eskom will only restore supply to legal and paying customers in the areas, on condition that the community allows safe access to Eskom staff to conduct audits and remove illegal connections."
"If we do not conduct the audits, we run the risk of continued failures without dealing with the root cause. In some areas, Eskom technicians have not been allowed to conduct these audits, which result in repeated failures of equipment making power restoration a wasteful exercise," it said.
Last month, Eskom issued a notice saying that is has been forced to halt work on substation repairs as well as maintenance operations in Gauteng. This was due to safety concerns of staff and debt that is on the increase.
Work has been halted temporarily in Soweto's Braamfischer and Klipsruit and well as Pretoria's Winterveldt, among others.
The decision, it said this week comes after the extensive customer and various stakeholder engagements across the Gauteng province, aimed at resolving issues related to electricity services.
"Eskom will continue to engage with councilors in all affected areas to deal adequately with these issues. Furthermore, Eskom would like to affirm its commitment to collaborate and engage with various communities to find solutions so that we can resume with our services," it said, while also thanking its paying customers for their continued commitment to paying for the services that they use.
The Eskom crime line number is 0800 11 27 22.
(With Inputs from South African Government Press Release)