India Post Opens Gen Z-Themed Postal Counter at CMS College, Kottayam

The result is more than a traditional postal counter—a dynamic, open, nature-inspired community space blending service delivery with modern student life.

India Post has launched a groundbreaking Gen Z Post Office extension counter at CMS College, Kottayam, marking a major step toward modernizing postal services for younger audiences. The facility was inaugurated by Shri N.R. Giri, Director Postal Services (Kerala Central Region), in the presence of senior officials and college representatives.

This innovative postal counter represents a new model for youth-centric public service design—placing creativity, accessibility and sustainability at its core.

A Space Designed “Of the Students, By the Students, For the Students”

The entire project embodies a collaborative vision between CMS College students and India Post officials. From conceptualization to layout design and interior elements, students played a central role in shaping an environment that reflects the character and aspirations of Gen Z.

The result is more than a traditional postal counter—a dynamic, open, nature-inspired community space blending service delivery with modern student life.

A Youthful, Eco-Friendly, Experience-Centered Postal Space

The Gen Z extension counter stands out as a fresh reinterpretation of what a postal facility can be. Vibrant, airy and deeply rooted in nature, the counter integrates indoor–outdoor arrangements that transform postal interactions into a relaxed, café-like experience.

Seating areas, decor, and functional zones have been designed to foster collaboration, comfort, and creativity—mirroring how today’s students prefer to work, socialize and engage.

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Key Features of the Gen Z Postal Extension Counter

🌿 Nature-Themed Seating & Green Aesthetics

• Picnic-table style seating arrangement.

• Vertical garden creating a calming ambiance.

• Innovative seating created from refurbished tyres, echoing a commitment to sustainability and reuse.

🔌 Work-Friendly Digital Infrastructure

• Elevated counter ledge with charging ports for laptops and mobile devices.

• Ideal for students who wish to multitask while accessing postal services.

📚 Recreation & Relaxation Zone

• A dedicated corner with a bookshelf, books and board games.

• A cozy indoor reading nook for reflective, quiet time — turning the postal counter into a micro-community library space.

📦 Fully Equipped Service Counter

• Modern MPCM booking counter.

• Packaging materials available on-site.

• A MyStamp printer for personalized philatelic services—appealing to collectors and creative students alike.

🎨 Art-Adorned, Culture-Rich Interiors

Walls and interior elements showcase artwork by CMS students and staff, celebrating:

• India Post’s legacy

• Kottayam’s literary heritage as the “Land of Letters”

• Kerala’s aesthetic traditions

• CMS College’s ethos of harmony with nature

• Nature-inspired motifs blending art with environment

This infusion of culture and creativity transforms the space into a vibrant artistic hub.

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A New Model for Postal Engagement

This Gen Z-themed postal extension counter functions as a:

• Workplace

• Meeting spot

• Creative hub

• Relaxation zone

• Community gathering corner

It symbolizes India Post’s commitment to staying relevant to younger generations while retaining its core values of service and reliability.

By integrating sustainability, student participation, and modern workspace culture, the facility demonstrates how traditional institutions can evolve meaningfully in the digital age.