Bihar's Bold Move: 'Sahyog Portal' for Swift Citizen Grievance Redressal

Bihar Chief Minister Samrat Choudhary launched an online portal, 'Sahyog', and helpline to expedite grievance resolution in government departments. Citizens can submit complaints, with promises of action within 30 days. Strict measures, including suspension, await officials failing to adhere to timelines. Regular 'Sahyog' camps will ensure transparency and accountability.

Bihar Chief Minister Samrat Choudhary took a stride towards improving governance by launching the 'Sahyog Portal' and a toll-free helpline, aimed at promptly addressing citizens' grievances against state departments.

This strategic initiative promises to resolve issues within 30 days, with regular 'Sahyog' camps organized at the panchayat level to facilitate an integrated, transparent approach. Choudhary emphasized that resolving citizens' issues swiftly and effectively remains the administration's top priority.

To enforce accountability, strict disciplinary actions, such as suspensions, will be taken against negligent officials, with automated systems set to generate suspension orders for non-compliance. The effort seeks to ensure that no grievance goes unheard, reflecting a continued commitment to public service established by predecessors.