Air India Offers Full Refund, Vouchers After 30-Hour Flight Delay
Air India announces full fare refund and vouchers for future travel following a 30-hour flight delay to San Francisco. The delay was caused by a diversion to Krasnoyarsk International Airport due to technical issues. Passengers arrived safely after the flight was re-badged to AI 1179.
- Country:
- India
Following a 30-hour delay in its flight to San Francisco, Air India has decided to fully refund the fare to affected passengers and provide incremental travel vouchers for future use. The announcement came after the flight was diverted to Krasnoyarsk International Airport, Russia, due to technical issues.
In a letter, Air India expressed sincere apologies for the inconvenience caused and thanked passengers for their patience. The airline emphasized that passenger safety was the prime consideration, leading to the precautionary landing in Russia.
The flight, originally AI-183, was re-badged as AI 1179 before landing safely in San Francisco. Air India coordinated with relevant authorities to dispatch a relief flight and provided support at Krasnoyarsk Airport through third-party assistance.
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