Left Menu
Development News Edition

Boss' reaction influences whether workers speak up, research suggests

ANI | Washington DC | Updated: 12-06-2019 14:34 IST | Created: 12-06-2019 14:12 IST
Boss' reaction influences whether workers speak up, research suggests
Researchers suggest that it would be useful for organizations to offer training and development for leaders on how to let employees down gently while encouraging them to speak up in the future.  Image Credit: Pixabay

A leader's response to employee suggestions can impact whether or not the employee opens up in the future, recent findings suggest. The latest study explains how leaders can use language that encourages workers to offer more ideas in the future, even if their suggestions are not implemented.

After conducting two studies, a team of researchers found that people who speak up at work only to have their ideas rejected by supervisors will nonetheless offer more suggestions later if their bosses respond properly. "Given that many employee ideas for change cannot be endorsed, our results highlight the practical importance of providing sensitive explanations for why employee suggestions cannot be embraced. Specifically, it is critically important for leaders to exhibit sensitivity in their communication with employees," said Danielle King, an assistant professor of psychology, and lead author of the study.

The second study, including 223 students, involved two 30-minute online surveys. In this experimental study, students worked as interns for a marketing firm that was developing advertisements for businesses frequented by other students. The findings were published in the Journal of Occupational and Organizational Psychology.

Students who provided suggestions about the marketing materials received one of four responses, all of which indicated their boss didn't agree with their advice. Those four responses covered a range of answers, from sensitive and well-explained to insensitive and poorly explained. The students then had a second chance to offer suggestions on different material.

Researchers suggest that it would be useful for organizations to offer training and development for leaders on how to let employees down gently while encouraging them to speak up in the future.



Rethinking Rural Livelihoods in the Times of COVID-19

The reverse migration caused by COVID 19 pandemic has put an additional burden of about one crore people on Indian villages particularly in the states of Uttar Pradesh, Bihar, Bengal and Odisha. Besides increasing the risk of spreading the ...

‘Discounted Deaths’ and COVID 19: Anthropology of Death and Emotions

Death is a social event rather than the mere cessation of biological functions. As seen by anthropologists, death is not just physical but intensely social, cultural, and political....

Indigenous knowledge of communities a must for maximizing impact of community work

Generally, it has been observed that the majority of the academicians in higher education institutions neglect the wisdom of community people and throw their weight around thinking that they know everything and the community knows nothing. ...

In rebuking FBR, Pakistan’s courts take a stand for public health

The system, if implemented effectively, will allow Pakistans revenue service to combat the illicit trade in tobacco products and potentially add hundreds of millions of dollars to the states budget each year. ...


Latest News

Lufthansa board nods through $10 billion bailout plan

The supervisory board of Lufthansa has given its blessing to a 9 billion-euro 10 billion government bailout plan thrashed out between the airline, the German government, and the European Union. In a statement Monday, the German carrier quot...

U.S. government to send additional help for responding to violent protests -White House

The White House on Monday said additional federal assets will soon be deployed to respond to protests across the country over the death of a black man, George Floyd, while in police custody.The protests had turned violent in some places, wh...

Report: Small-market teams want in on restart

Resuming the NBA season with the top 22 teams in July remains the most probable option for the league, but ESPN reported several small-market teams want all 30 clubs to be involved in resuming the 2019-2020 season. A formal vote will take p...

COVID-19: Bihar reports 138 fresh cases, 2 more deaths

With 138 fresh cases, the COVID-19 tally reached 3,945 in Bihar on Monday while two persons died of the disease, taking the death toll to 23, the state health department said. A statement issued by the department said a casualty each was re...

Give Feedback