Tech Mahindra And Atento Partner To Unleash GenAI-Driven Services

Tech Mahindra teams up with Atento to offer AI-driven solutions and services. The partnership aims to provide end-to-end solutions that leverage Generative AI technologies and customer experience consulting, focusing on the Americas, Europe, the Middle East, and Africa. By partnering with Atento, a leading CRM and BTO company, they will offer a comprehensive suite of BPO solutions in over 50 languages to enhance customer experiences for global enterprises.

IT company Tech Mahindra on Tuesday said it has partnered with Spain-based Atento to provide generative AI-powered solutions and services to global enterprises.

Atento is a customer relationship management (CRM) and business transformation outsourcing (BTO) company in Latin America.

''The partnership will deliver end-to-end business transformation solutions and services that leverage Generative AI-powered technologies, as well as customer experience (CX) consulting for customers in the United States, Europe, the Middle East, and Africa and Latin American regions,'' the company said in a statement.

The partnership will provide a comprehensive suite of business process outsourcing (BPO) solutions and services in more than 50 languages, it added.