M&S Overcomes Cyberattack: Online Sales Resume After Hiatus

After a 46-day pause due to a cyberattack, British retailer Marks & Spencer has resumed online orders for select clothing lines. The attack, involving third-party contractor security breaches, is expected to cost the company around 300 million pounds in lost profits by 2025/26, despite mitigation efforts.

British retail giant Marks & Spencer has restarted online sales of select clothing lines after a 46-day suspension caused by a major cyberattack that disrupted its digital operations.

The company, with a 141-year history and a beloved name in British business, initially halted its online services on April 25, following issues during the Easter holiday weekend with their contactless payment and click and collect systems.

M&S revealed that the breach occurred when hackers gained access through a third-party contractor, bypassing the company's security measures. The financial impact is anticipated to reach 300 million pounds in lost profits by the 2025/26 fiscal year, with efforts underway to reduce this via insurance and cost controls.