Australian and New Zealand businesses lag behind on digital transformation drive: Infosys
The report entitled 'Infosys Digital Acceleration Study: Infosys Australia and New Zealand Report' surveyed 175 senior business decision makers from the region’s biggest companies each with a revenue of over USD1 billion.
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A recent research undertaken by IT major Infosys reveals that Australian and New Zealand Enterprises are lagging behind their global counterparts with only 17 percent of businesses digitally mature enough to build disruptive business models at scale compared to a global cohort of 22 percent.
The report entitled 'Infosys Digital Acceleration Study: Infosys Australia and New Zealand Report' surveyed 175 senior business decision makers from the region's biggest companies each with a revenue of over USD1 billion.
The report identifies three clusters of respondents based on the digital maturity of the enterprises:
- Visionaries: As per the report, about 17 percent of AU and NZ respondents are identified as visionaries, as compared to 22 percent of their global counterparts that means the only a few enterprises in the two regions understand the potential of the digital revolution to completely transform their business.
- Explorers: Approximately 55 percent, more than half of the surveyed businesses, in contrast to 50 percent of their global counterparts, fall into the Explorers category which indicates that a majority of enterprises commit to digital programs driven by the need to enhance the customer experience.
- Watchers: About 28 percent of AU and NZ respondents are identified as Watchers see digital transformation through the prism of efficiency, which is the same as in global.
According to the survey, the public sector (7 percent maturity), healthcare and utility industries with only 19-20 percent digital maturity feel the most behind global counterparts, while logistics and manufacturing appear the most confident sectors with 80 percent and 93 percent digital maturity respectively.
The report identifies lack of skill sets and legacy organizational siloes as top barriers to digital transformation while business agility, enhancing digital culture, and delivering a seamless customer experience are observed as key organizational drivers of building digitally agile business models.