Global IT Outage Affects Flight Operations at Vijayawada and Tirupati Airports
Two flights were cancelled and multiple others delayed at Vijayawada and Tirupati airports in Andhra Pradesh due to a global IT outage. The disruption started at 11.30 am, primarily affecting IndiGo flights. Passengers expressed frustration while airlines assured of resolved issues as soon as possible.
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Two flights were cancelled and all flight operations are experiencing delays at Vijayawada and Tirupati airports in Andhra Pradesh, following a global IT outage, officials said on Friday.
The Vijayawada International Airport at Gannavaram witnessed a flight cancellation, a round trip IndiGo flight from Bengaluru to the city, an official said.
'One flight has been cancelled. Bengaluru–Vijayawada–Bengaluru flight from IndiGo airline. It was scheduled for 8 pm and all the other flights are delayed because of the software outage,' Vijayawada Airport Director Lakshmikant Reddy told PTI.
According to Reddy, five flights arrived on time in the morning before the mass outage, which started in Australia, affected operations globally.
He stated that delays began from 11.30 am onwards, severely impacting IndiGo airline. Out of 23 flights, Reddy mentioned that 12 were delayed by up to 45 minutes.
One IndiGo flight to Tirupati from Hyderabad was cancelled, noted Airport Director K M Basavaraju.
'Mostly, IndiGo flights are getting delayed. Six flights got affected as of now. We are encountering delays in all flight operations,' he said.
Meanwhile, a source reported that passengers are expressing frustration at the disrupted flight schedules at Tirupati airport, while airline staff are 'promising' resolution by the evening, tonight, or tomorrow.
IndiGo issued a statement saying the airline is 'committed to ensuring the safety and comfort' of its customers and is 'making every effort to resolve the issue with utmost priority and urgency.'
According to IndiGo, the flight delays and cancellations were due to 'global outages faced by its cloud server and software provider.'
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