Delta Air Sues CrowdStrike, Microsoft Over Massive Software Outage

Delta Air is taking legal action against CrowdStrike and Microsoft following a global software update outage that affected 1.3 million passengers and caused the airline losses exceeding $500 million. Delta's attorney asserts the airline bears no responsibility for the faulty update and disputes CrowdStrike's limited liability claim.

Delta Air announced on Thursday that it is initiating legal claims against CrowdStrike and Microsoft after a global software update outage disrupted the travel plans of 1.3 million passengers and resulted in losses exceeding $500 million for the airline.

'There is no basis whatsoever to suggest that Delta was in any way responsible for the faulty software that disrupted systems globally, including Delta's,' stated lawyer David Boies, representing Delta, in a letter to CrowdStrike. Boies also refuted CrowdStrike's assertion that the company's liability is limited to 'single-digit millions.'

The airline is seeking compensation for the significant impact on its operations and customer satisfaction caused by what it describes as a software failure beyond its control.

(With inputs from agencies.)