Streamlining Pensioner Services with Digital Life Certificates

In a move to simplify processes for pensioners, 1.9 crore digital life certificates were generated last year. The government has introduced face authentication for easier submission. Nationwide campaigns help super senior and differently-abled pensioners, while CPENGRAMS is actively resolving pension grievances effectively and efficiently.

Last financial year witnessed the generation of 1.9 crore digital life certificates by pensioners, as informed to the Lok Sabha on Wednesday. The submission of life certificates is mandatory for pension payment continuity.

To aid elderly, super senior, and differently-abled pensioners, nationwide digital life certificate (DLC) campaigns occur in November annually from 2022. These campaigns host camps across various locations, says Union Minister Jitendra Singh.

With a total of 1.90 crore DLCs generated between April 2025 and March 2026, over 1.15 crore utilized the new face authentication technique. Additionally, pension adalats on the CPENGRAMS portal are effectively resolving pension grievances, ensuring efficient service delivery for pensioners.

(With inputs from agencies.)