Firstsource Solutions Expands with New ANZ Headquarters and AI Innovation Lab in Melbourne

Firstsource Solutions Limited, part of the RP-Sanjiv Goenka Group, has inaugurated its new Australia and New Zealand headquarters in Melbourne. The expansion includes a specialized AI Innovation Lab to support AI-driven business transformations and strengthen ties with Victorian universities for talent development within the digital technology sector.

Firstsource Solutions Limited, a company within the RP-Sanjiv Goenka Group, has taken a significant step forward by establishing its Australia and New Zealand headquarters in Melbourne, Victoria. This initiative aligns with the Victorian Government's strategic focus on digital technology as a crucial driver of economic growth and employment.

The newly launched facility includes a dedicated AI Innovation Lab aimed at promoting responsible AI adoption and fostering industry innovation. Through this venture, Firstsource is transitioning from traditional outsourcing models to more advanced AI-led transformations and business innovation.

Chairman Dr. Sanjiv Goenka highlighted the investment as a vital move toward meeting client needs in Australia and New Zealand. Danny Pearson, Minister for Economic Growth and Jobs, praised the initiative, emphasizing Victoria's position as a leading tech hub. This development is anticipated to create over 400 jobs within five years, fostering bilateral economic relations between Victoria and India.