ServiceNow Unveils Expanded AI Control Tower at Knowledge 2026

ServiceNow announced enhancements to its AI Control Tower at the Knowledge 2026 conference. The upgraded platform offers enterprises comprehensive control across AI systems and workflows. Key updates include increased security, expanded integrations, and enhanced AI-native experiences. Collaborations with Microsoft and Nvidia were also highlighted, emphasizing AI governance and autonomous solutions.

LAS VEGAS—ServiceNow, a significant player in AI-driven business transformation, unveiled significant updates to its AI Control Tower platform during the Knowledge 2026 conference.

The platform now offers expanded capabilities, providing enterprises with refined control over AI systems, regardless of where these systems operate. Chairman and CEO Bill McDermott announced that the platform's evolution includes 30 new integrations with major cloud providers and enterprise applications.

In line with global standards, the update enhances risk compliance and security, integrating with Veza's identity platform. The partnership with Microsoft further extends governance capabilities, while new AI-native features offer deep insights into AI's contribution to value creation in workflows.