High Stakes in the Skies: IndiGo's Compensation Showdown

A PIL has been filed seeking four times the compensation for IndiGo passengers affected by flight cancellations in late 2023. The plea highlights negligence by the Directorate of Civil Aviation and requests a class action suit to demand accountability from the airline for the widespread aviation crisis.

The Delhi High Court is set to hear a public interest litigation demanding significant compensation for passengers affected by flight cancellations during November and December due to new Flight Duty Time Limitation (FDTL) rules.

Filed by the Centre for Accountability and Systemic Change, the plea calls for an investigation into the negligence by the Directorate of Civil Aviation (DGCA) that exacerbated the crisis, leaving many passengers stranded and dissatisfied.

The petition demands an inquiry by a retired judge and actions including a class action suit against IndiGo, asserting that passengers endure undue suffering. The airline's insufficient staffing model collapsed under the new regulations, necessitating immediate industry-wide reforms.

(With inputs from agencies.)