Tamil Nadu Deputy CM's Surprise Visit Sparks Efficiency Review at Command Centre

Tamil Nadu's Deputy CM, Udhayanidhi Stalin, made an unexpected early morning inspection at the Greater Chennai Corporation's Command Centre. The review focused on monitoring rainfall, traffic via CCTV, and helpline efficiency. Stalin engaged with staff to ensure timely responses and a smooth grievance process for city residents.

In an early morning move that highlighted his commitment to improving urban management, Tamil Nadu Deputy Chief Minister Udhayanidhi Stalin conducted a surprise inspection of the Greater Chennai Corporation's Command and Control Centre on Tuesday. This center, a critical hub for overseeing city functions, plays a vital role in managing traffic flow, monitoring rainfall, and ensuring the efficient operation of drainage systems through continuous surveillance.

Stalin's visit was not merely ceremonial. The Deputy Chief Minister delved into the nitty-gritty of complaint management, scrutinizing issues reported via the 1913 helpline and social media platforms. By assessing the detailed process from complaint registration to resolution, Stalin ensured accountability and efficiency within the system. He also reviewed feedback post-rectification, demonstrating a keen focus on citizen satisfaction.

Furthermore, the visit included a thorough check of real-time conditions via CCTV to prevent potential bottlenecks in traffic and ensure seamless travel across the city. Stalin also assessed the staffing levels and duties of those working in shifts at the command center, reflecting a comprehensive approach to enhancing urban governance and public service delivery. (ANI)

(With inputs from agencies.)