Gujarat's New Healthcare Hub: Revolutionizing Patient Feedback and Service Monitoring

Gujarat Chief Minister Bhupendra Patel inaugurated a healthcare monitoring centre in Gandhinagar. This centre will evaluate healthcare services across the state, gather feedback, complaints, and provide resolutions via a helpline. It's integrated with digital tools for better service delivery and effective during emergencies.

Gujarat has taken a significant step towards improving healthcare services with the launch of a new monitoring centre inaugurated by Chief Minister Bhupendra Patel in Gandhinagar. This initiative aims to scrutinize and enhance the implementation of healthcare schemes across the state.

State Health Minister Rushikesh Patel highlighted the centre's role in collecting feedback and addressing complaints from beneficiaries of services such as Ayushman Bharat. The public can voice concerns or suggestions through the health helpline '104' for prompt resolution, ensuring comprehensive supervision of Gujarat's healthcare delivery.

The government release underscores the integration of digital tools, including a dashboard for data analysis and an audio-visual system for communication, to streamline operations. The centre is poised to be instrumental during natural disasters, serving as a critical channel for policy communication to regional health officers.

(With inputs from agencies.)