Punjab Police Ensures Public Grievance Redressal with New Office Hours

Punjab DGP Gaurav Yadav directed senior police officers to be present in their offices from 11 am to 1 pm on working days to address public grievances. The initiative, aimed at enhancing citizen accessibility, involves specified days for special officers to meet the public and resolve their issues.

In a move to enhance public engagement, Punjab DGP Gaurav Yadav has mandated that senior police officers, from ADGPs to SHOs, be present in their offices from 11 am to 1 pm on working days to address public grievances. This directive aims to make police operations more transparent and accessible to citizens.

The initiative covers all ranks, including ADGPs, IGPs, DIGs, commissioners of police, and senior superintendents of police. 'Accessibility to citizens is an important component of people-centric policing,' DGP Yadav declared in a social media post, emphasizing the need for officers to remain available and responsive to public concerns.

At the Punjab Police Headquarters in Chandigarh, a schedule has been set for special DGPs and additional DGPs to meet citizens: Monday for Special DGP (Welfare) Ishwar Singh, Tuesday for ADGP Security SS Srivastava, Wednesday for ADGP (Traffic) AS Rai, Thursday for ADGP (Provisioning) G Nageswara Rao, and Friday for Special DGP (Law and Order) Arpit Shukla. This structured approach aims to streamline grievance redressal and build trust within the community.

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