SC Seeks Centre's Response on Petition for Alternative Digital KYC Process for Acid Attack Survivors

The Supreme Court has sought a response from the government, Reserve Bank of India, and others on a plea seeking an alternative digital KYC process for acid attack survivors and individuals with permanent eye damage. The plea highlights the challenges faced by such individuals in completing digital KYC processes due to their inability to blink their eyes as required by current protocols. The Court acknowledged the importance of the issue and will hear the petition, potentially leading to policy changes that will make essential services more accessible to these individuals.

The Supreme Court on Friday sought a response from the Centre, the Reserve Bank of India and others on a plea seeking an alternate digital KYC (Know Your Customer) process for acid attack survivors and individuals with permanent eye damage.

Terming the petition filed by nine acid attack survivors an ''important issue'', a bench of Chief Justice of India (CJI) D Y Chandrachud and Justices J B Pardiwala and Manoj Misra issued notice to the Union government, Reserve Bank of India, Ministry of Electronics and Information Technology and others on the plea.

''We will issue notice. This is an important issue and we will hear it,'' the bench said.

The top court was hearing a plea filed by acid attack activist Pragya Prasun and others seeking an alternate digital KYC process for acid attack survivors with eye disfigurement.

The petition stated that one of the petitioners, with severe eye damage due to an acid attack, went to ICICI Bank in 2023 to open a bank account.

The petitioner was unable to do so as she was incapable of completing the Digital KYC/e-KYC process due to the bank's insistence on completing the requirement of capturing a ''live photograph'' by blinking her eyes.

The plea said numerous acid attack victims with enduring eye disfigurement and those facing similar challenges are impeded from procuring SIM cards or independently opening bank accounts.

The petition contended that these accessibility barriers inhibit acid attack survivors from accessing essential goods and services, which are essential to leading a life with dignity, autonomy and equality, and participating in day-to-day life.

It said the Centre should expand or clarify the interpretation of ''live photograph'' to encompass alternative criteria beyond eye blinking, such as facial movements or voice recognition.