Elderly Woman's Stranded 3-Hour Ordeal Sparks Probe at Delhi Airport

An 84-year-old woman with Parkinson's disease had to wait over three hours for a wheelchair at Delhi airport after arriving from Jaipur. The incident is under investigation, with the airline, Alliance Air, having apologized and coordinating with ground handling services to address the issue.

An 84-year-old woman affected by Parkinson's disease endured a three-hour wait for a wheelchair at Delhi airport after her flight from Jaipur, sparking an investigation by Alliance Air.

The government-owned airline has apologized to the passenger and her family, promising to address the lapse with ground handling agency AI-SATS.

According to Alliance Air's Assistant General Manager for customer care services, the incident is being looked at from multiple angles to ensure it doesn’t recur.