Global Capability Centres in India Face Talent Retention Challenges

Over half of Global Capability Centres (GCCs) in India, hosting over 1,700 units, view talent retention as their primary challenge. CIEL HR's report reveals talent mobility and challenges in regulatory compliance, cultural differences, and infrastructure. To attract top talent, GCCs need to enhance employee engagement.


Devdiscourse News Desk | Mumbai | Updated: 05-06-2025 17:20 IST | Created: 05-06-2025 17:20 IST
Global Capability Centres in India Face Talent Retention Challenges
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A report by CIEL HR highlights that over 51% of Global Capability Centres (GCCs) in India, which includes over 1,700 centres, identify talent retention as a major challenge. There's a growing demand for specialized professionals, intensifying the talent market competition.

Aside from retaining talent, 23% of GCC respondents cited regulatory compliance as a concern, with cultural differences and infrastructure limitations also causing worry. The report's data encompasses insights from 76,000 executives and over 5,000 job postings.

The study indicates that workforce disengagement may stem from limited career growth and compensation issues. Yet it offers GCCs the chance to attract top talent by shifting to holistic employee engagement, prioritizing career development, and enhancing workplace culture.

(With inputs from agencies.)

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