Italy Probes Food Delivery Giants Over Misleading Rider Claims

Italy's antitrust authority has launched investigations into Glovo and Deliveroo over misleading claims about the treatment of riders. The companies allegedly misrepresented ethical standards, especially in riders' working conditions. Both companies pledge cooperation with the investigation amid increased scrutiny on the food delivery sector.

Italy's antitrust authority has launched an investigation into the Italian operations of food delivery giants Glovo and Deliveroo. The investigation focuses on alleged misleading claims concerning the treatment of their riders.

The authority suggests that the companies may have portrayed an inaccurate image of ethical practices and social responsibility, especially regarding the working conditions of riders and their compliance with legal standards. Both Glovo and Deliveroo have stated their commitment to cooperating with the investigation, providing any necessary information.

The inspections, guided by Italy's financial police, were carried out at the offices of Glovo and Deliveroo’s Italian branches. This investigation is part of Rome's increased scrutiny of the rapidly growing food delivery sector, which faces ongoing challenges related to workers' rights and algorithm usage.